Terms & Conditions

This terms and conditions apply to on-line products purchase offered by SESENA CB (SESENA) on its website https://sesena.com. A "Customer" is defined as the recipient of the offered products on the site and who acquired them. As the Customer place an order, agrees with all Terms and Conditions of this section and acknowledge and agrees the information contained inLegal Notice / Terms and Conditions of Purchase and Privacy Policy

Purchase Process

Choose the products you want to acquire and click "BUY" button to confirm your order. Before entering purchase form, your email address will be requested. Once this is verified, the system will take to the Purchase form.

Fill in the form with all required information and click "CONTINUE CHECKOUT PROCESS". Choose the payment method, and fill in the required information. Then click "SUBMIT PAYMENT" so your order will be placed

How to buy

Each product is accompanied by the following details:

• Name of the model
• Image of the model
• Description
• Cloth colors – Combinations

SESEÑA aims to display the colors of its products as closely as possible to the actual color. However, the color of the garments may be subject to variations depending on the quality of the monitor of your computer. For this reason, SESEÑA cannot guarantee that the colors shown on your monitor are an exact reproduction of the original.

In order to choose the right piece for you, you must complete as many fields as the piece requires.

After selecting the item(s), you have to fill in an order form. This order form will request personal data and payment information for the purpose of processing the order(s). Please remember that all data must be completely accurate in order to avoid confusion or problems in sending the item(s) purchased.

About Measurements and Clothing Size

When choosing the size that suits you best, you just have to consider your collar size and your height. The following charts will help you match the best size for you, compared with your usual size. If you need help to find your size, please contact us at customercare@sesena.com

Sizes

Women

Men

Height

European
Size

Italian
Size

American
Size

Height

European
Size

American
Size

M

160 - 170 cm

36 - 40

40 -44

4 -8

M

165 - 175 cm

46 - 48

36 - 38

L

170 - 180 cm

36 cm

165 - 170 cm

110

L

175 - 185 cm

50 - 52

40 -42

 

Cape and Collar Length

Women

Men

Cape Length

Collar

Height

Cape Length

Collar

Height

105

N/A

N/A

N/A

105

105 cm

38 - 40 cm

170 - 175 cm

110

110 cm

36 cm

165 - 170 cm

110

110 cm

40 - 42 cm

175 - 180 cm

115

115 cm

38 cm

171 - 175 cm

115

115 cm

40 - 42 cm

180 - 185 cm

120

120 cm

40 cm

176 - 180 cm

120

120 cm

42 - 44 cm

185 - 190 cm

Stock

The products shown on this website are a selection of the SESEÑA catalogue. It is possible that some of the selected products may not be temporarily in stock. We will inform you on the website about this circumstance at the proper time.

Order Confirmation

Once you have made your choice and your order has been placed, you will receive an e-mail message from SESEÑA confirming that your order has been registered (order confirmation). This order confirmation will, among others, include information such as identification of the item(s) purchased, the total price, the shipping cost, and the delivery details.

If you made an error when placing your order, please CONTACT us. However, please always make sure to review your order before placing it.

Failure to receive this message may be due to a temporary communications problem with the network or a mistake in writing the e-mail address given. In both cases, please CONTACT us at customercare@sesena.com or on phone number +(34)915316840. Service Hours: Monday to Friday from 10.00 to 17.00 (Spanish Time: [UTC+01.00])

Pricing policy

Prices shown on this website are in EURO. The price of a product displayed on this website at the time the order is submitted will be honored. Prices shown on this website are final prices. Therefore, the prices for EU residents include VAT, whereas the prices for non-EU residents are already tax free.    

SESEÑA will not be responsible for any special duties, custom duties or additional costs for deliveries. SESEÑA reserves the right to modify its prices at any time, except for orders that already have been made.

Payment methods and security

SESEÑA will only accept payments made by using credit or debit cards as shown on the payment page and those made by using PayPal.

All credit/debit card holders are subject to validation checks and authorization by the card issuer SESEÑA will not accept any responsibility for delays in delivering merchandise resulting from lack of authorization by the bank.

In order to ensure secure payment transactions, SESEÑA uses a secured payment system. All confidential data (e.g. credit card number and expiry date) are encrypted and transmitted directly, using Secure Socket Layer (SSL) technology, to a secured server.

Purchase limit

Multiple orders (3 items max.) will be shipped once all of the items are available. No partial shipments will be made. Customers wishing to buy more than 3 products must CONTACT us and they will be given detailed information about purchasing options.

Purchase guarantee

We will only be able to fulfill an order if the delivery address is a usual place of residence or place of employment located in any of the countries shown in our website.

Contact

If you have any queries, doubts, claims or suggestions about your order or purchasing via the Internet, you may send us an e-mail to: customercare@sesena.com or by telephone: (+34)915316840. Service Hours: Monday to Friday from 10.00 to 17.00 (Spanish Time: [UTC+01.00])

Complaints book

A complaints book is available at Capas Seseña store:

Calle de la cruz, 23. 28012. Madrid. Spain.

Legal Warranty

All products of Capas Seseña have a two-year legal warranty.

Modification of these terms and conditions 

SESENA shall be entitled to modify this conditions, so carefull reading is recommended every time when entering this site or purchasing. Modifications shall not have retroactive effects on the previous finished orders.

Applicable law

This terms and conditions shall be governed by Spanish law.

Consensual resolution of consumer disputes

Under Art. 14.1 of Regulation (UE) 524/2013, the Europea Commission  possibilities of establishing a European-wide online dispute resolutionsystem. Consumers can pursue their claims as well through an available plataform at: http://ec.europa.eu/consumers/odr/

Jurisdiction

To the resolution of any dispute regarding this terms and conditions, both SESENA and Consumer submit to the jurisdiction of the courts prescribed by law.

©SESEÑA C.B. 2018

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